SMTP reference

SMTP 4.4.1: connection timed out or refused

RFC 3463connectionaction: retry

4.4.1 means your server could not complete a connection to the receiving host. It is a transport problem rather than a policy one. Retry, but investigate if it is concentrated on one route or one destination.

What it looks like in the log

421 4.4.1 Connection timed out
451 4.4.1 Connection refused

Why it happens

What to do

Related

tls-handshake

Classifying this automatically

This response maps to connection with a recommended action of retry in smtpsift, an open-source classifier for SMTP rejections and deferrals.